Guitar Lesson Policies

Reschedule your lesson before your lesson occurs, using the appointment emails.

When you schedule your first lesson, I will send you a confirmation email for your appointment.

If you don’t receive this email, check your spam folder. It's important, so please locate it immediately. 

Each appointment email you’ll receive has a rescheduling link on it. 

You must click the this link if you want to change your lesson time.

Cancellations are not refunded.

20 years of teaching has led me to an intense realization:

If you’re serious about learning, you will almost never cancel. And if you do, it’s okay. It happens.

But, no refunds if you can’t make it or need to cancel.

Appointments can be missed and/or canceled but they’re not refunded.

Signing up for lessons with me guarantees that the appointment and time slot you chose is yours, whether you’re there or not.

It’s like a college course: You pay your tuition, and then it’s up to you to come to class.

It’s okay if you don’t make your lesson, here and there. I won’t mind it (I’m busy too).

The payment guarantees your appointment slot stays yours and I don’t give it to someone else.

I don’t do refunds, unless I feel extremely compelled to do so. They happen from time-to-time.

Lessons can always be rescheduled if done so with the online scheduling system.

Everyone receives a reschedule email 2 and 6 days before the lesson. 

Please do not email, call, or text me with any requests for rescheduling.

Your calendar is your responsibility.

Each appointment reminder you’ll receive has a link to change/cancel your lesson. Please use this link.

Don’t be late.

I will wait about 15 minutes or so for you to show up for your lesson. After that, I consider it a no-call-no-show.

If you are considered a NCNS, I will wait to hear from you afterwords.

If I don’t hear from you, I’ll assume you do not wish to continue lessons. That’d be a bummer.

If I need to cancel on you, I’ll email or text you.

If I need to reschedule our lesson, I’ll email or text you about it. There’s no better way for me to reschedule.

And, I’ll make sure you aren’t charged for that lesson.

If you need to cancel, I request that you use the appointment reminder emails to reschedule/cancel any lesson.

Thank you in advance.

Internet issues on your end are non-refundable.

You need a decent internet connection to make video guitar lessons work.

If your internet goes down or is too slow, I will not refund your money.

You need 1.5 mbps up and down at the very least (go here to check) for this to work.

Be consistent with practice.

Your life is far more important than taking guitar lessons, and you need to be committed to practicing guitar to get better at it.

Five minutes of practice each day is both reasonable and necessary to learn guitar. I willnever ask you to put in more than five minutes of practice per day.

If you don't have the time to practice consistently, I'll gently suggest that lessons are not a good idea for you.